Get help with your event plan and keep things simple and organized.
Email us if you are stuck, if something does not work the way you expect, or if you have a suggestion that would make planning easier. The more context you include, the faster we can reply with a useful answer.
support@event-planning-tools.com
- The page you were on when the issue happened
- What you clicked and what you saw
- What you expected instead
- Your device and browser
- A screenshot if it helps explain the issue
Please avoid sending sensitive personal information in email. We use your message only to reply and provide support. If you want to review our terms, privacy policy, or cookie notice, you can find them in the footer on every page.
Before you email
A good support message is short, specific, and includes enough context to reproduce what happened. If you take one minute to write a clear report, you will usually save yourself a lot of back and forth.
I am on the wedding guests page. I added a guest, then refreshed the page, and the list changed order. I expected the same order as before. I am using Safari on macOS. Screenshot attached. The URL was the guests tab under wedding.
Troubleshooting you can try right now
Many issues come from cached files, a blocked cookie, or a temporary network problem. These quick checks are safe and can fix the problem immediately.
Frequently asked questions
These are common questions from people planning weddings, birthdays, and baby showers. If your question is not answered here, email us with a short description of what you are trying to accomplish and where you feel stuck.
We aim to reply with clear steps you can follow. If we need more detail, we will ask one focused question rather than sending a long checklist.
You can explore the planner without creating an account. This is useful when you want to see how the tools work before you decide to save anything. If you want your event saved so you can return later on another device, sign in when you are ready.
Start with the checklist because it gives you a simple path. Then set a budget so you have boundaries. Next build your guest list because it affects almost every other decision. After those three are in place, the registry and timeline usually feel much easier.
No. The planner supports weddings, birthdays, and baby showers, and the tools are useful for many other events too. The structure is similar across event types so you can focus on planning rather than learning a new interface every time.
Use the checklist to track what needs to happen next and what is already done. If you are planning with someone else, agree on who owns each task and keep notes short and clear. A good checklist reads like a plan you can follow during a busy week without thinking too hard.
Start simple. Add major categories first such as venue, food, attire, and decor. Then add details only when you need them, such as a separate line for cake or photography. A budget is most helpful when it reflects real decisions rather than perfect estimates.
Keep the guest list accurate and update RSVP status as soon as you hear back. If you have multiple groups, keep notes that remind you how you invited them. RSVP tracking is easiest when you decide one place to record updates and always use it.
A good registry includes a range of prices and a mix of practical and personal items. Think about daily life first, then add items that support your event or your home. If you do not want physical gifts, add options like experiences or a cash fund when appropriate.
Start with fixed events such as ceremony time, meal time, or guest arrival. Then add buffer time between moments so the day feels calm. A timeline is successful when it reduces stress, not when it tries to fill every minute.
Browsers sometimes load cached files, especially on fast connections. If you see a brief flicker, it can be the browser swapping from a cached shell to the live route. If you can share the exact route and your browser details, we can verify whether anything needs adjustment.
Yes. Email is the best way. Include what you want to do, the timeline you have in mind, and any examples that match the audience. Clear and respectful proposals get faster replies because we can decide quickly whether it fits the site.